ProCare Services

Emergency Care

Trusted. Reliable. Proactive.

Imagine having someone dedicated to managing your equipment, who truly understands the intricacies of EMS and can anticipate your needs before an issue even arises. We’ll make sure your back-saving power equipment is ready when you need it. With ProCare Services, count on trusted experts dedicated to caring for your equipment, so you can focus on what truly matters – saving lives.

With ProCare Service, we offer you operational and financial peace of mind through two comprehensive service package offerings, ProCare Protect and ProCare Prevent. Choose the service package that best meets your needs.

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ProCare Protect

A maintenance and service plan that allows you to balance equipment uptime needs and your budget. Protect includes Stryker support, service calls, parts, labor and travel.

ProCare Prevent

A plan that provides enhanced service solutions that support preventive maintenance initiatives. In addition to all the features of Protect, Prevent plans include comprehensive preventive maintenance programs and compliance documentation.

Choosing your plan

ProCare Service	Protect	Prevent
Stryker OEM parts	*	*
Labor and travel expenses	*	*
Battery servicing and replacement*	*	*
24-72 hour repair turnaround**	*	*
Stryker-trained service specialist	*	*
2-hour call back time	*	*
Documentation for regulating bodies		*
Annual PM inspection service		*
* Feature is available based on product specification and customization of package. Based on the provisions of the service agreement and the location of the product. Don't see what you're looking for?** ProCare Services offers customizable packages to help fit your facility's needs. Some options include, but are not limited to: PM-only plans Co-op plans Labor and travel plans